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   F.requently 
   A.sked  
   Q.uestions

Can I use my own music?

t is safe to say almost all music has a copyright. In order for us to use copy-written music in your video album, you must supply the original CD or purchase a copy via Rhapsody or iTunes. By submitting an order form and agreeing to our terms of service, our customers agree that they have purchased and possess their own original copy of all music used in their video. Under copyright law, customers may then display their video album for personal family and friends. Mass production of a video album is strictly prohibited without purchasing the additional copyright licensing per song used. Contact us for more information. n supply us with your choice of music on its original CD or we will purchase the music on your behalf for an additional charge.

Can I scan my own photos?

Slideshows of Memories uses professional scanning equipment operated by technicians trained in determining the optimal setting for each photo we scan. Because of this, we encourage our clients to send their original photos and allow us to scan them at the proper resolution - ensuring that your photos will look their absolute best. If you have questions about the acceptability of your digital or pre-scanned images, please contact us and we will assist you. We can work with photographic prints up to 8"x10" in size (3x5, 4x6, 5x7 are all just fine). Digital photos from your digital camera are also acceptable.

What are my payment options?

Payment via Paypal, which you can pay with a credit card, is accepted upon completion of your order, prior to shipping. If you would prefer to pay via check or money order, payment in full must be included when you submit your photos.

Will your DVDs play on any DVD player?

We record our slideshow movies on DVD+R disks, using the highest quality media. Our DVDs will play on more than 99% of all current DVD players manufactured after the year 2000.

Can you fix my damaged photos?

Digital correction of minor flaws is included with most projects. We are able to digitally correct most minor flaws such as Red-eye correction, Slight blurriness, Color/Tint imperfections, Minor tears/folds, Small amounts of lens dust, Minor spots/fingerprints, and minor water/moisture damage.

Why not just create a DVD slide show in PowerPoint?

Many people choose to build their own slide show in PowerPoint, but we don't think that's a very wise decision. For one thing, in order to view your slide show again you'll need to use a computer and the PowerPoint application. That can be very limiting. Secondly, the DVD format is highly universal and portable... meaning that years from now if you want to look at your slide show to reminisce, you'll need nothing more than a DVD player and a TV.

How many photos can be in the DVD slide show?

The technology permits us to put hundreds of photos on a DVD without any problems. One client had us put together a slideshow of over 400 photos and there was plenty of room to spare. It's entirely up to you how many pictures. However, a typical wedding slide show viewed by guests at a reception is less than 10 minutes (approx 50-100 photos).

I have a special request for my slideshow. Will you work with me on this?

Absolutely! We strive to meet every request of our customers and want you to be completely satisfied. Our willingness to "bend" and fully customize the slide show for you is what makes working with Slideshows of Memories more than just a "business-to-customer" relationship; we prefer to think of you as a new friend we plan to have for years.

Can I pick my own music?

You can send your own music on CD for inclusion on the DVD. Under the Fair Use Provision of the music copyright laws, it is legal to use your purchased music, or music we purchase on your behalf, in creation of your customized DVD photo slideshows. Use of the legally-purchased music falls into the same category as copyrighted music which is used for weddings, funerals and other private events which do not charge an admission or fee for listening to the music. If clients send us their own music, it must be on a legally-purchased CD. By ordering from Slideshows of Memories, our clients agree to use their shows for personal use ONLY and not for fee-based public exhibition or for resale. The use of your CDs (or music our company purchases for you online), falls under the Fair Use Provision of the music copyright laws which contains these criteria:

1) The user owns a lawfully-acquired or purchased copy of the original work.
2) Few copies are made.
3) There is no significant effect on the market, or potential market, for the copyrighted work.
4) No similar product (i.e. slideshow of your photos) is marketed by the copyright holder.